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A new feature has been added so that when ChartSmart starts, it creates a subfolder of the csmart folder called backup_emergency. When ChartSmart starts it automatically saves the 12 custom back files (eg watch lists, your filters, and so on) into a zip file identified with the date and time it was created. A total of 10 zip files are created, one for each of the last 10 times ChartSmart was started. This way, if you have a problem, for example you lose your watch lists or portfolios for whatever reason, you can call a ChartSmart Technician and they can restore your last good backup. Of course, one should always go to MAINTENANCE and BACKUP OF CUSTOM DATA to do your backups regularly, but this emergency option is made available in abnormal circumstances in which case the user has lost some data and needs to restore changes from the previous time ChartSmart was started. This also is beneficial if the user has forgotten to do backups for some time.
In order to see the backups and restore from them one can go to HELP then TECHNICIAN CONSOLE. In the menu on the bottom click on BACKUP EMERGENCY RESTORATION and it shows a menu of the last 10 backups for each time chartsmart was started. Click on any one to restore.
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Chartsmart built in backup
Posted by chartsmart at 11:15 AM
