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New Support Features

Saturday July 30, 2011

In order to improve our service to subscribers we have added a SUPPORT tab to our web page at www.chartsmart.com.  It allows a subscriber to enter their email address and to select:

a) to retrieve their personal password in the case that they have lost it.

b) to retrieve a copy of their last invoice. 

c) To select their account status which will automatically send an approximation of their next automatic billing date and the amount that they will be billed.  It takes into consideration their subscription type, subscription period, and HST rate if in Canada.  In the future we will be gradually placing all subscribers on an automated billing plan, either for monthly subscriptions or yearly subscriptions.

In addition the new SUPPORT tab allows you to add or remove your email address to our email list.  This feature applies to any one who visits our web page and allows you to be informed of our latest upgrades and any special offers.

The support link is at http://www.chartsmart.com/support.php

© 2012, ChartSmart Inc.
www.chartsmart.com

New Support Features
Posted by chartsmart at 03:07 pm

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